Customer Comments:

Valley Health has utilized the collection services for J.L. Walston & Associatessince 1987. We have found their agency to be professional, knowledgeable and trustworthy. They are able to reach a satisfactory recovery figure at a reasonable cost, while maintaining a positive image. I would highly recommend their services to any business needing collection assistance.

Ann Ryder, Valley Health

J.L. Walston & Associatesis one of the best collection companies I have ever worked with. They have provided us with seamless service and place great importance on customer relationships. Their collection staff members are knowledgeable and well trained. The collection results they provided have exceeded our expectations and were accomplished at a cost that is less then if it had been done internally. I recommend J.L. Walston & Associatesfor outsourcing of self-pay balances.

Jerry S. Clarke, Augusta Healthcare, Inc.

J.L. Walston & Associatesis unlike any other agency I have used. They are friendly and effective. Our customers are pleased, as are we!

Carolyn Allen, Regional Pediatric Associates

I have personally interacted with J.L. Walston & Associatesfor over 10 years. Their rate of recovery on delinquent accounts has been consistently strong and their collection staff has always been professional in their interactions with our customers. I consider J.L. Walston & Associatesto be an extension of our organization and would recommend their services to others.

Wanda Wilkerson, The Family Doctor

We have been referring our bad debt collection accounts to J.L. Walston & Associates since 1999 and we are very satisfied. During this time, we've had no complaints and would recommend their services to anyone. Their record for collecting payments in full is great.

Sonny Miller, Solutions4MDs

I have been involved with J. L. Walston and Associates for several years. In their capacity as collection agents for Albemarle Hospital they have done an outstanding job in recovery and re-filing of claims. Their recovery rate has been better than the other agencies that we have used and they are now our sole collection agency. I strongly recommend J. L. Walston and Associates to handle your receivables at any age.

Mike Klein, Albemarle Hospital